MCS Rental Software, a UK-based software expert, has expanded its functionality to include QR code scanning.
According to the company based in Berkshire, the function allows its clients to attach a distinct QR code to any piece of equipment.
After then, rental clients can use the code to have instant access to a variety of resources, such as user manuals, certifications, and other pertinent data.
The company added that it has made sure the new function empowers the user and encourages rental companies to maintain brand consistency.
Every time a consumer interacts with the rental equipment, the firm’s image is reinforced because the stored information that can be retrieved through the QR code can be tailored to include company branding.
Implementing QR code technology in equipment rental operations goes beyond digitisation; it is a step towards improved efficiency and increased customer satisfaction, according to Nick Thomson, sales director at MCS Rental Software. The launch will also improve customer experience, offer a value-added service, and provide quick and easy access to information.
“For rental companies, it simplifies operations, maintains brand consistency, and provides better service. Clients benefit from easy access to comprehensive information, saving them time and improving their overall rental experience. It’s a win-win scenario, driving business growth and setting new standards in customer service.”